Utilising administrative systems within a municipality to support service delivery.

Recording and maintaining administrative information.

Maintaining information at the required level of confidentiality.

Demonstrating an understanding of and applying the personnel procedures relating to compliance with municipal requirements.

Processing filing and indexing of important documentation.

Managing petty Cash.

Managing office supplies.

• Communication at NQF Level 3 or equivalent
• Mathematical Literacy at NQF Level 3 or equivalent
• Computer Literacy at NFF Level 3 or equivalent

Office administrators, Secretaries, receptionists, executive assistants and PAs.

Lesson One: Utilising administrative systems within a municipality to support service delivery

Lesson two: Recording and maintaining administrative information.

Lesson Three: Maintaining information at the required level of confidentiality.

Lesson Four: Demonstrating an understanding of and applying the personnel procedures relating to compliance with municipal requirements.

Lesson Five: Processing filing and indexing of important documentation.

Lesson Six: Managing petty Cash.

Lesson Seven: Managing office supplies.